Shipping Policy

Order Processing Time:

All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Fees:

Domestic Shipping (USA):
We ship all orders within the United States using reliable carrier services. Shipping costs are calculated based on the weight and destination of the package at checkout.

International Shipping:
We also ship worldwide. International shipping fees and delivery times vary depending on the destination country. Exact rates and options will be provided during checkout.

Free Shipping:
We offer free standard shipping on orders over a certain amount. Details will be specified on our website or during the checkout process.
Estimated Delivery Times:

Within the USA:
Once shipped, orders are typically delivered within 3-7 business days.
International:
Delivery times vary by destination, generally ranging from 7-21 business days after shipping.

Jewelry Care and Handling:
Our jewelry items are carefully packaged to ensure safe delivery. If you notice any damage upon receipt, please contact us immediately to resolve the issue.

Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email. Use this number to track your package on the carrier's website and stay updated on its status.

Returns and Exchanges:
If you receive a damaged or incorrect item, please contact us within 14 days of delivery at info@chikojewelry.com or +1 (949) 923-0689. for assistance.
Returns or exchanges for reasons other than damage or error are subject to our return policy. Please review our Return Policy for more details.

Contact Us:
For any questions or concerns regarding shipping, please reach out to us at info@chikojewelry.com or call us at +1 (949) 923-0689. We are committed to customer satisfaction and will assist you promptly.